120 seconds, maximum, but often less than a minute.
The E&P Hydraulics Level C system takes its power from the caravan leisure battery and it doesn't take much when compared to motor movers. Our system software is designed to protect the battery and, therefore, if the battery voltage is low then the hydraulic levelling system cannot be used and an alarm will sound on the control panel to indicate this. In the event your battery voltage is too low, you can hook up to the site electrics, or your towing vehicle to recharge it.
Whilst it is you, the user, who is responsible for ensuring the caravan is safe to tow, this scenario is nearly impossible because you would likely be unable to hook up the caravan to the tow vehicle with the jacks down. However, it is always good practice to walk around the caravan and visually check that all jacks are fully stowed before leaving site.
No, the caravan needs to be empty, even if it's raining! Having people moving within the caravan will cause the level sensor to go out of synchronisation.
It is also important that you keep watch on what is happening around and underneath the caravan, so get everyone involved in checking for hazards.
You can still auto-level or auto-retract the system from the touchpanel housing in the event you lose or damage the touchpanel. The touchpanel has a long-life rechargeable battery that will automatically recharge as soon as it is placed back in the housing.
Replacement touchpanels can be ordered from an E&P Hydraulics Accredited Partner if required.
Up to approximately 5% or 3°.
Unfortunately this question has no easy answer due to several variables, which can differ depending on the nature of the slope and the make and model of the vehicle. For example, the weight and height of the chassis, the wheelbase, the distance between jacks , the stroke of the jack all play a part. However, due to the strength and stroke of our jacks and the sophistication of our software, you can be assured that E&P is class-leading in this area.
How do you level if this angle is too severe?
You can use the manual function on the remote control, using the inbuilt level indicator to guide you. This will give you more available stroke on the jacks. In the unlikely event that you still cannot find a level position, then you can place suitable blocks of wood at the relevant jacking points if necessary. However, please take care to ensure you create a sure footing.
120 seconds maximum, but often less than a minute.
The E&P Hydraulics levelling system requires a fully charged battery to operate, it is an auto levelling device needing power, just like a fridge or heating system. However, you can retract the jacks manually if your battery is flat and unable to take a charge. This operation is explained in the user manual.
12 volts – 800 watts
The E&P Hydraulics Motorhome levelling system takes its power from either the vehicle’s main battery, or the leisure battery. Our system software is designed to protect the battery for primary functions, such as starting the engine. Therefore, if the battery voltage is low then the hydraulic levelling system cannot be used and an alarm will sound on the control panel to indicate this. As a result of this possible eventuality, and in the event you cannot charge your battery, there is a manual over-ride operation which can be applied should you require it to get off site and this is explained in the user manual.
Whilst you, the user, are responsible for ensuring your vehicle is safe to drive, there is an inbuilt safety feature ensuring the levelling system will only work when the hand brake is engaged. If you release the hand brake with the levelling jacks still deployed, whilst the ignition is on, an alarm will sound and the hydraulic jacks will retract immediately, to help prevent any damage.
No, any movements could cause the hydraulic levelling sensor to go out of synchronisation. It is also very important that you can see what is going on around and underneath the motorhome for safety reasons.
No, it is a closed loop hydraulic system.
This is a mutual decision made between the customer and E&P Service Technician and it usually depends on the vehicle layout. Ideally it would be located in a storage locker inside the motorhome where it is safe and secure from any tampering and/or impact damage. If there is no feasible place to install within the vehicle, there is usually the possibility of mounting the pump underneath using the custom E&P Housing.
The control panel positioning is also reliant on the vehicle layout and is again agreed between the E&P Technician and the customer. It is usually just inside an entrance for easy access.
Yes, this is useful for protecting tyres during long periods of storage, but it will not completely stop tyre degradation. It also provides extra security against theft. However, please ensure the exposed cylinders on the jacks are suitably protected from the elements, to prevent corrosion. This can be done with silicon spray, or by wrapping the hydraulic jacks with a cloth material.
Yes, a massive benefit to the E&P Hydraulics levelling system is that it aids with lifting the vehicle, to change the wheels & tyres quickly and easily. However it is the user’s responsibility to ensure the vehicle is safe to lift and that it is adequately supported with axle stands if any work is being carried out under the vehicle. Please do NOT work under a vehicle if the only method of support is the E&P Levelsystem.
On average it can take between 12 and 16 hours to install an E&P Hydraulics Motorhome Levelsystem to our exacting standards. You would therefore be required to leave your motorhome with the dealer for 2 working days.
Yes, this is useful for protecting tyres during long periods of storage, but it will not completely stop tyre degradation. It can also help prevent a sticking handbrake and make the caravan more secure against theft. If you are leaving the system deployed for a long period, please use a silicon-based protective spray on the axle jacks, to prolong their durability.
Yes, this aids the fit of wheel security devices greatly. However you, the user, are responsible for ensuring the caravan is safe to lift and that it is adequately supported with axle stands if any work is being carried out under the caravan. Please do NOT work under a caravan if the only method of support is the E&P Levelsystem.
The full Level C system will level the caravan using two hydraulic jacks, mounted to the axle, and steady the caravan using four automatic hydraulic corner steadies. This levels the caravan from side to side and front and back automatically. The Compact version of the system using your existing corner steadies and simply levels from side to side. You would still need to deploy the corner steadies manually.
Read more on the blog.
The levelling system installation can take upto 8 hours, depending on the caravan in question. You would therefore be required to leave your caravan with the Installer for a full working day (08:30 - 16:30 typically). Our Installation Partners will happily advise on any travel and accommodation questions you may have.